Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, phone number, and home address
• Client type and aesthetic preferences
• Photos of your living spaces
• Budget range and room selection preferences
• Consultation scheduling information

Payment Information:

Payment processing is handled securely by Stripe. We do not store your complete credit card information on our servers. Stripe may store payment methods for future transactions with your consent.

2. How We Use Your Information

• Service delivery: Conducting consultations, analyzing your space, and providing art recommendations
• Communication: Scheduling appointments, sending confirmations, and following up on services
• Personalization: Tailoring art selections to your aesthetic preferences and space requirements
• Business development: Contacting you about new art opportunities, exhibitions, and services
• Analytics: Improving our services and understanding client preferences

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Artists and galleries: When facilitating art purchases (with your consent)
• Installation partners: For delivery and installation services (with your consent)
• Payment processors: Stripe processes payments securely according to their privacy policy
• Legal compliance: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission and storage
• Secure cloud storage through Supabase
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Data Retention

We retain your information indefinitely to maintain service history and provide ongoing recommendations. This includes consultation notes, photos, and preference data to ensure continuity of service for future consultations and art recommendations.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to business record requirements)
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use essential cookies for booking session management and website functionality. We do not use tracking cookies for advertising purposes. Your booking session is stored locally in your browser to maintain progress through the consultation booking process.

8. Contact Us

Questions about this Privacy Policy? Contact us at info@thehouseofarts.com